Hi geordy i really appreciate you taking time to read and comment i know it is frustrating for those of us who know the real deal. 1604 needs more lanes like 410 Doutzen Kroes now has also. if you are using the dial pad, just start typing the numbers into the phone. it gives everyone a chance to get to heaven. i think the only way we ,re going to win this battle against the fold is by educating our clients and whoever else around us that will listen.